Returns & Exchange Policy
Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. Only such cases will be considered for exchange thereafter.
Buyer has to inform “Jainsons Foods LLP” of his/her intention to exchange the broken products within 2 hours of receipt of the goods at his/her shipping address.
All replacements will be made after the returned shipment of product is received by Jainsons Foods LLP. The courier charges for returning the damaged cases will be borne by “Jainsons Foods LLP”.
Return orders are to be sent back to the address from where it was dispatched to be confirmed from “Jainsons Foods LLP ”
The amount will be refunded in the customer’s mode of payment.
No Returns will be entertained if a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations. No refunds will be given in the following cases:
Incorrect or insufficient address mentioned by the customer
Non- availability of recipient at the mentioned address and/or premises
Refusal to accept products
Delivered at the place/to the person specifically mentioned by the customer other than the customer himself
Force majeure event
In case the product has undergone any tampering by the customer
All emails in this regard are to be sent to firstname.lastname@example.org
DELIVERY LOCATIONS & TIMINGS
We currently ship across Mumbai, with a delivery charge of Rs. 100 up to Rs 1499 and free over 1500. We are unable to guarantee a particular time for the delivery, but will try our best to get your sweets to you or the recipient as soon as possible once the order is confirmed and payment is received.
Note that we have a 24-hour notice to ensure we only send you freshly made sweets.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.